Terms
& conditions
1. Let’s Get Started
Who’s who?
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Soundsright – that’s us: a creative agency making music, sound design, and voice-overs.
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You – the amazing person or company we’re working with.
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Together we’re the Parties.
These terms apply to every offer, agreement, or project we take on together – even if we team up with others to help make the magic happen. If you’ve got your own terms, cool – but we’ll stick with these unless we’ve agreed otherwise in writing.
2. Working Together
We start working together when:
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You give written approval on our offer or quote; or
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You give verbal approval, and we confirm it in writing; or
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You clearly show (by action or email, for example) that you want us to begin.
Our offers are valid for 30 days – just to keep things fresh.
If we ever agree on something different from these terms, it’ll need to be written down and will only apply to that specific project.
3. What About Costs & Payments?
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All prices we mention are excluding VAT (21%) and any extra costs like shipping or admin.
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Invoices are due within 30 days – simple bank transfer is great.
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If payment is delayed, we might need to pause the project, revoke usage rights, or charge legal interest and collection costs.
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Cancelling a project early? That’s okay – but anything we’ve already done will still need to be paid for.
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Please don’t offset or deduct costs unless we’ve agreed on that beforehand.
4. How We Create
We promise to give it our all. While we can’t guarantee a specific outcome (art is subjective, after all), we always aim for top quality.
Sometimes we bring in trusted partners or freelancers – we’ll always make sure they align with our standards. If we’re acting as a go-between for third-party work, we’ll charge our usual rates.
To help us do our best work, we’ll need things like feedback, materials, or approvals from you on time. If that’s delayed, we may have to adjust timelines or fees. Sound fair?
5. Timing
We do our best to meet deadlines, but creative work takes time – so our timelines are estimates, not strict deadlines. If something’s running late, let’s talk about it. No panic, just communication.
6. Making Changes
Need to tweak the project? No problem – we’re flexible. We’ll always try to work with you to adjust things. Changes may affect the budget or timeline, and that’s okay.
If something turns into extra work (say, changes in direction or missing info), we’ll let you know in advance and charge based on our hourly rate.
7. Ownership & Usage Rights
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All creative work we make – music, sound, voice-over, etc. – stays our property, unless we’ve agreed otherwise.
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You get the right to use it as we agreed: for a specific purpose, time, and place. Want to use it elsewhere or make edits? Just ask – we’re happy to talk.
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Passing on our work to others, reselling it, or sublicensing it isn’t allowed unless we say so in writing.
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We may share or showcase the work (e.g. in our portfolio), unless you ask us not to.
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If you use our work in ways we didn’t agree on, we might charge an additional fee – usually 3x the original cost.
Also – if you received ideas or demos from us but didn’t go ahead with the project, those ideas remain ours and can’t be used elsewhere.
8. Got a Problem?
If something’s not right, let us know within 14 days of delivery. We’ll do our best to fix it. Please note: invoices still need to be paid on time, even if you raise a concern.
9. Responsibility
We’re careful and professional, but if something does go wrong, our total liability is limited to the amount you paid us for that part of the project (in the 30 days before the issue).
We’re not responsible for things like lost profits, delays in your business, or damage caused by content you provided.
Any materials you send us? Still your responsibility.
And if a third party makes a claim because of something you did with our work, we’ll need you to cover us.
10. Ending the Collaboration
If something serious happens (like bankruptcy), we may need to end the project immediately. Any rights you had to use our work would also end at that point.
11. Life Happens (Force Majeure)
Sometimes things beyond our control get in the way – like illness, tech issues, or third-party delays. If that happens, we’ll pause our obligations. If the delay goes on for more than 30 days, either of us can cancel the agreement – no hard feelings.
12. A Few Final Notes
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We’re not required to archive your project files, so make sure you back them up if needed.
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You can’t transfer your agreement or rights to someone else unless we agree.
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If any part of these terms becomes invalid, the rest still stands – and we’ll find a fair replacement for the invalid part.
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We’ll keep your data and info confidential – and we trust you’ll do the same with ours.
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Dutch law applies, and if we really can’t resolve something, we’ll go to the court in Amsterdam.